Who is responsible
VAGUE S.R.L., a single-member company, is the controller of the personal data you provide to request information or a quotation. Our registered office is Via Santa Caterina da Siena 38/G, 22066 Mariano Comense (CO), Italy. VAT and tax code: 14167470963. For privacy questions or to exercise your rights, contact vague.autonoleggio@live.com or vaguesrl@pecdotcom.it.
What you choose to share
The enquiry form asks for your first name and email address. Your last name, phone number, preferred date, occasion, service, vehicle or boat, guest count and message are optional. Please do not include identity documents, payment details, health information or other sensitive data, or unnecessary information about other people.
Providing information is voluntary. Without a way to contact you and enough details about your request, we cannot prepare or respond to it. The website does not accept bookings or payments online.
How your enquiry works
- While you fill in the form, its contents and your vehicle choices remain in the current page. When you select “Send enquiry”, your contact details and request are sent to Wix Forms for VAGUE and stored in the Wix submissions and contacts dashboard. Wix also processes technical information needed for delivery and spam protection. Your browser may independently offer autofill or restore a tab.
- After Wix accepts the submission, the page displays a receipt and reference. This confirms receipt of an enquiry, not a booking or availability. If receipt cannot be confirmed, the page preserves your entries and offers email and WhatsApp as alternatives.
- If you choose the email or WhatsApp alternative, a message preview is prepared on your device. Opening that service passes it the prefilled text; VAGUE receives that message when you send it. The WhatsApp link passes its message text to WhatsApp before you press Send. “Copy enquiry” uses your clipboard only when selected.
Why we use your data
- To answer your enquiry, assess availability and prepare a quotation, and to take steps you request before a contract: Article 6(1)(b) GDPR.
- For general business enquiries made on behalf of an organisation, our legitimate interest in responding to the relevant business contact: Article 6(1)(f) GDPR.
- To retain the history of unconfirmed quotations for up to 24 months, our legitimate interest in handling related questions and documenting the proposal: Article 6(1)(f) GDPR. You may object to this processing.
- Where applicable, to comply with legal obligations (Article 6(1)(c)) or establish, exercise or defend legal claims (Article 6(1)(f), our legitimate interest in protecting our rights).
Enquiry details are not used for a newsletter or advertising campaigns. There is no automated decision-making or profiling in the VAGUE enquiry process. Sending a request is not consent to marketing.
Who can receive the information
Enquiries are handled by people authorised by VAGUE using Wix Forms and Wix Contacts, email and, if chosen, WhatsApp. Wix stores submissions and contact records and supports submission notifications. The contact mailbox is an Outlook/Live mailbox provided by Microsoft. Submitting this form does not subscribe you to a newsletter.
Technical and communications providers process the information necessary to operate their services. If needed to prepare the service you request, relevant details may be shared with the selected vehicle, boat, venue or transfer provider. Only details needed for that purpose should be supplied. Professional advisers and competent authorities may receive data where required by law or to protect legal rights.
Provider information: Microsoft privacy statement ↗ · WhatsApp privacy policy ↗. These providers may also act as independent controllers for their own service purposes.
How long information is kept
VAGUE deletes enquiries and quotations that do not lead to a confirmed booking after 24 months from receipt. If a booking is confirmed, information needed for the contract and accounting is retained for the applicable statutory periods according to the type of document and the applicable legal obligation. Information needed for an actual dispute may be kept until that dispute is resolved and the applicable limitation periods expire.
The draft in this page is not saved by the VAGUE application beyond the current page session. Browser autofill, restored tabs, your own sent messages and provider backups follow the relevant device or provider settings and retention rules.
Browsing and hosting
This website and its images are hosted by Wix. Delivering and securing the website involves technical information such as IP address, requested pages, timestamps and browser information. Wix processes technical data to operate, protect and maintain its services.
The VAGUE application does not add advertising pixels or audience analytics. For information about Wix services, technical processing and international transfers, see the Wix privacy policy. See our cookie information for the technologies used by this website.
International processing
Communications and hosting providers operate internationally and may process data outside the European Economic Area, including in the United States. Their linked privacy notices describe the applicable locations and safeguards, including European Commission adequacy decisions where applicable and standard contractual clauses. Contact VAGUE for information about recipients and the safeguards applicable to your enquiry, or to request a copy where available.
Your rights and how to use them
You may request access, correction, erasure, restriction or portability of your data where the legal conditions apply. You may object to processing based on legitimate interests. If processing is based on consent, you may withdraw it at any time without affecting earlier lawful processing. Write to vague.autonoleggio@live.com or vaguesrl@pecdotcom.it; provide only information reasonably needed to identify your request. We normally reply within one month, subject to the extensions permitted by the GDPR.
You may lodge a complaint with the Italian Data Protection Authority (Garante) ↗, or with the competent supervisory authority in your place of habitual residence, work or the alleged infringement. You do not have to contact us first.
Updates
This notice describes the current enquiry flow and the information supplied by VAGUE. It will be updated when the services, providers or processing change. Any new optional tracking will require an appropriate information and consent mechanism before activation.